Toby Williamson works for the UK Mental Health Foundation in the role of Head of Development & Later Life, and is extensively published particularly around the subjects of Values and Mental Capacity. Here he talks about what we mean by ‘values’ in mental health practice, borrowing a phrase from Professor Bill Fulford who describes them as ‘action guiding words’.
He explores the importance of values diversity, reflected particularly in the expectations of how we set up multidisciplinary teams. Toby draws on examples from his previous role managing Impact, an assertive outreach team developed in the voluntary sector services run by Mind in Hammersmith & Fulham (west London).
Toby and Steve also reflect on the conflict between person-centred values upheld by the majority of public service practitioners, and the commercial values slowly creeping into UK public services in recent years.
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