Dave is a reported case example (not interview) of someone advancing in age and who is not only coming to terms with complex health problems, but is also adamant about exerting his own views of what a plan for his life should look like when in contact with health care professionals.
Dave has recently lost his wife in a road traffic accident, and his children are concerned about his care needs as he is now diagnosed with Alzheimers disease. Dave puts his strengths to work, using skills he has developed over many years as a financial advisor, as well as his passion for reading up about his condition and the way services should work for him, not making him fit into a standard bureaucratic process. He challenges his local services to be genuinely person-centred and flexible in the way they meet with him, listen to him, and document his wishes. He also makes it very clear that he will not become a token gesture to service user involvement by refusing an invitation to join a local strategic committee.
To access the full content of this episode click on the links to iTunes and Sound Cloud (or go to Stitcher Radio):
“It is not true that people stop pursuing dreams because they grow old, they grow old because they stop pursuing dreams.” [Gabriel Garcia Marquez].
In this second part of the interview Wanda Rusiecki talks about the work she does as a case manager with specific service users, ‘getting on the healthy side’ and supporting people to exercise more control over their own lives. She recognises the real reasons behind the cynacism and mistrust that some people come with, and how the focus on the conversation and humble listening helps to create a different experience of services for many people.
The issue of ‘time’ is discussed; it is the service user’s time, so we need to ask how they want to make best use of it, rather than succumbing only to systems needs that serve more bureaucratic requirements. Helping people to search for satisfaction also brings greater satisfaction in the work for practitioners.
Wanda also reflects on working alongside the criminal justice system through court order treatment, the importance of integrating mental and physical health care to be truly holistic, and the role for peer services employing service users to tap into their experience and talents.
For the full content of this episode click on the links to iTunes and Sound Cloud (or go to Stitcher Radio):