Tag Archives: Case management

Podcast Episode 084: Where is the evidence?

TheStrengthsRevolution_albumart_2-2Are we just in the business of keeping academics in jobs? Best practice is the ultimate goal for delivery of any self-respecting business, but we must be confident in the evidence that underpins our beliefs in a particular way of working. A strengths approach is no different, and making best use of our personal assets and resources needs more than just a warm feeling that it is the right thing to do.

Within the research community there are conflicting views on the efficacy of working to a strengths approach. The good news is that the critics are asking for more evidence, rather than questioning the efficacy of the approach itself. Translating evidence into practice comes with its own challenges, and my adopting of ‘Practice Based Evidence’ as a business name was largely informed by a need to strike a balance that is respectful to the messages from real time experiences.

In this episode I reflect on the strengths evidence emerging largely from strengths-based case management, with additional studies in children & families, substance misuse and corrections services. Positive outcomes are reported across a wide range of measures, and ultimately the quality of evidence has to be respected above the quantity of studies (though many on the academic side of that debate may have further questions).

For the full content of this episode click the links to iTunes and Sound Cloud (or go to Stitcher Radio):

https://itunes.apple.com/gb/podcast/strengths-revolution-steve/id867043694

https://itunes.apple.com/gb/podcast/084-where-is-the-evidence/id867043694?i=357225169&mt=2

“Know yourself. Don’t accept your dog’s admiration as conclusive evidence that you are wonderful.” [Ann Landers].

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Podcast Episode 055: Leaders & Great Groups [1]

TheStrengthsRevolution_albumart_1In this episode I focus on one of my favourite business books ‘Organizing Genius: The Secrets of Creative Collaboration’ by Warren Bennis & Patricia Biederman.

I am interested in their take home lessons final chapter, drawing conclusions about great leadership and great teams from six in-depth case studies. I use three of my own favourite experiences of being a part of teams that have made significant achievements in their own local ways, both as a personal reflection and as an illustration of the 15 messages identified in the book.

Five messages are explored in this and each of the following two episodes of the show. Can great leaders exist without having great people around them, or can great groups exist without a recognised great leader? Can the intense bright light of the great teams be sustained?

For the full content of this episode click on iTunes and Sound Cloud (or go to Stitcher Radio):

https://itunes.apple.com/gb/podcast/strengths-revolution-steve/id867043694

https://itunes.apple.com/gb/podcast/055-leaders-great-groups-1/id867043694?i=340049505&mt=2

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” John Quincy Adams.

 

Podcast Episode 035: Care & Support Planning

TheStrengthsRevolution_albumart_2-2Why develop care or support plans in health and social care services? Isn’t it just another one of those bureaucratic requirements from the world of box-ticking, form-filling, audit-pleasing managerial culture? Well no it shouldn’t be; we need a thoughtful person-centred approach to the complex physical and psychological needs experienced by many people across all age groups and disabilities.

The strengths approach focuses specifically on the priorities expressed by the person through the vehicle of a strengths assessment, and these priority wishes will only become achievable goals if we put some kind of plan in place. The planning element is essentially about actions and responsibilities for actions. Within a strengths approach care or support planning is not limited to strengths-based wishes, we also need to plan for the difficulties and concerns that need to be managed. But the paperwork, paper-based or electronic, will have a role to play if we can keep it to the essential minimum amount.

For the full content of this episode click on the links to iTunes and Sound Cloud (or go to Stitcher Radio):

https://itunes.apple.com/gb/podcast/strengths-revolution-steve/id867043694

https://itunes.apple.com/gb/podcast/035-care-support-planning/id867043694?i=326563007&mt=2

https://soundcloud.com/stevemorgan57/035-care-support-planning

“Spontaneity is one of the joys of existence, especially if you prepare for it in advance.” [Alan Dean Foster].

Podcast Episode 023: Wanda Rusiecki Interview Part 2

TheStrengthsRevolution_albumart_2-2In this second part of the interview Wanda Rusiecki talks about the work she does as a case manager with specific service users, ‘getting on the healthy side’ and supporting people to exercise more control over their own lives. She recognises the real reasons behind the cynacism and mistrust that some people come with, and how the focus on the conversation and humble listening helps to create a different experience of services for many people.

The issue of ‘time’ is discussed; it is the service user’s time, so we need to ask how they want to make best use of it, rather than succumbing only to systems needs that serve more bureaucratic requirements. Helping people to search for satisfaction also brings greater satisfaction in the work for practitioners.

Wanda also reflects on working alongside the criminal justice system through court order treatment, the importance of integrating mental and physical health care to be truly holistic, and the role for peer services employing service users to tap into their experience and talents.

For the full content of this episode click on the links to iTunes and Sound Cloud (or go to Stitcher Radio):

https://itunes.apple.com/gb/podcast/strengths-revolution-steve/id867043694

https://itunes.apple.com/gb/podcast/023-wanda-rusiecki-interview/id867043694?i=318839498&mt=2

https://soundcloud.com/stevemorgan57/023-wanda-rusiecki-interview

Podcast Episode 022: Wanda Rusiecki Interview Part 1

TheStrengthsRevolution_albumart_2-2Wanda Rusiecki has been working in ‘intensive case management’ services in New York State for 25 years, supporting some of the most vulnerable people experiencing mental health problems within the state system. Wanda describes her experiences working intensively with small caseloads of people with very complex problems, who require a stronger degree of linking and co-ordinating of services as well as more creative ways of engaging trusting working relationships.

Wanda’s reflections pick up on her value base that emerged from childhood as a theme for connecting with those who present as different. She identifies the importance of ‘strengths’ in her own approach of developing the conversation and listening more through ‘looking for the healthy side of people’. Wanda identifies the characteristics of what makes for a good case manager and what has sustained her to stay in this line of work for the long-term, as well as the challenges that the ‘system’ presents when trying to deliver best practice. The true meaning of ‘recovery’ is identified through eliciting each individual to tell their own story and identify their own priorities.

To hear the full content of this episode click on the links to iTunes and Sound Cloud (or go to Stitcher Radio):

https://itunes.apple.com/gb/podcast/strengths-revolution-steve/id867043694

https://itunes.apple.com/gb/podcast/022-wanda-rusiecki-interview/id867043694?i=318296261&mt=2

https://soundcloud.com/stevemorgan57/022-wanda-rusiecki-interview

Podcast Episode 018: Sue Jugon Interview Part 2

TheStrengthsRevolution_albumart_2-2Sue Jugon describes her interest and influence on developing a unique assertive outreach team within a rural locality of Northamptonshire in England over 10 years. She explains how this type of service connected with her fundamental values and principles for working with some of the most vulnerable people.

She questions what services are actually doing to engage with people needing appropriate services, and the importance of identifying the staff members who she felt would work in different ways and form a genuine ‘team approach’. ‘Funky Mental Health’ is a description of Sue’s vision for the different type of service needed, and she identifies the need for ‘skilled misfits’ if you are truly going to deliver something out of the ordinary.

For the full content of this episode click on the links to iTunes and Sound Cloud (or go to Stitcher Radio):

https://itunes.apple.com/gb/podcast/strengths-revolution-steve/id867043694

https://itunes.apple.com/gb/podcast/018-sue-jugon-interview-part-2/id867043694?i=317187437&mt=2